Earlier today, another set of downloadable Black Ops 2 personalization packs went live for all Xbox 360 users, including brand new themes like Pack-a-Punch and Aqua. You can check out all the newly introduced packs here and also view the new brand trailer below.

[youtube id=”KE0ABJ_s4jQ” width=”618″ height=”378″]

With the latest update, which also arrived alongside a brand new patch for the game, a few setbacks emerged as players have reported the inability to find any of the new personalization packs after having downloaded them.

Luckily, Treyarch game design director David Vonderhaar had a few words to share via Twitter, explaining the situation and informing gamers of an incoming fix.

He said, “If the game is telling you that you don’t have a DLC or Personalization pack, but you know you do, you don’t need to reload it. This is more likely to happen with people who have a lot of DLC or micro-trans. The game takes time to mount it all. (Like sticking a thumb drive in a USB slot on a computer.) If you wait a minute the game will catch up and show your DLC and MTX.”

He also made mention of a more permanent fix: “We are working on a hotfix to give the game more time to discover all the content you own before you go into Xbox Live.”

If you’ve managed to test out all the new personalization packs, which one is your favorite so far?