Uh-oh! It seems Apex Legends players are encountering more than just bugs, as players have reported on their stats being wiped and more! If you’re one of the many who has encountered the Apex Legends account reset bug, you’re not alone.
Apex Legends Account Reset, Lost Stats & Progression Bug – April 2, 2024:
Update: Respawn just announced that they rolled out an update (server-side) to address this issue, but that players who are missing progress or content after the update, an additional fix will be rolled out to restore player accounts.
We've rolled out an update to address this issue. Any account logging in now will not experience any lost progress or content.
For players who are missing progress or content after our update this morning – please hang tight for now. We're working on an additional fix to restore…
— Respawn (@Respawn) April 2, 2024
Check out some of the reports from the player base:
Friend has had his account level reset from 453 to 308
byu/AmbitiousCareer7986 inapexlegends
kills have been rolled back and im back at lvl1 on the battle pass?
byu/42gp inapexlegends
Lost all progress, apex packs bought from the shadow society event
byu/BlessedWithBeck inapexlegends
There’s more of that, but you get the gist. Thankfully, Respawn Entertainment is aware of the problems, and have made an acknowledgement on Twittrer/X:
We've seen your reports about account resets in @PlayApex and are investigating. We'll let you know as soon as we have an update on the issue.
— Respawn (@Respawn) April 2, 2024
This new bug comes after yesterday’s title update that sees the Ranked Badges bug fixed.
No word yet on whether we’re getting another update for this, or if Respawn can fix it via a server patch, but once we know more, we’ll update the article, so stay tuned and refresh it from time to time.
If you’re affected by the bug and managed to find a fix, leave a comment below and let us know what you did to solve it.