Tekken 8 is officially out, and while many are enjoying the latest installment of the series, it seems that not everything is running smoothly for some, as reports of crashing for Tekken 8 have begun flooding in. 

Tekken 8 Crashing During Online Matches? You Aren’t Alone.

Update: The official Tekken X account has finally issued a statement concerning the crashes and confirms a fix is in the works. 

We are currently experiencing errors during online matches and spectating in TEKKEN 8 due to a high concentration of users connecting to matching and competition servers.

We are actively working on resolving this issue and will update as soon as possible. Thank you!

— TEKKEN (@TEKKEN) January 26, 2024

“We are currently experiencing errors during online matches and spectating in TEKKEN 8 due to a high concentration of users connecting to matching and competition servers. We are actively working on resolving this issue and will update as soon as possible. Thank you!”

Original Story:

If you’re one of the many who purchased Tekken 8 at launch and have been experiencing crashes (UE-Polaris error on PC), you aren’t alone, as several users have taken to Steam and Reddit to report the same issue. 

Taken 8 crashing (PS5)
byu/ConstantAd5616 inTekken

From what we can gather, most reports for Tekken 8 seem to occur when players are matchmaking online, regardless of the game mode and connection quality between players. This doesn’t appear to be platform-specific either, as the reports come in from console and PC players.

Tekken’s official X (formerly Twitter) account has not acknowledged any of these issues, nor has Namco Bandai Entertainment. 

We’ll continue to monitor the situation and will issue an update should anything new develop. While the studio hasn’t acknowledged the issues, we’re sure they’re aware and likely working on a patch that should hopefully go live soon. 

Unfortunately, this isn’t something many reviewers could catch themselves, as the online wasn’t populated enough to try it out, as mentioned in our Tekken 8 review. 

Tekken 8 Crash Fix? At Least For Steam Deck, Sort of. 

Currently, there’s no fix for crashes during online matches for consoles and PCs, but for those playing on the Steam Deck, you may have noticed some additional crashing during bootup and solo play in addition to online play. Luckily, there’s a fix for that and even possibly for online matches, as players have reported that switching to either Proton Hotfix or ProtonGE will fix crashes during cutscenes and such. 

To change Proton Build:

• Select Tekken 8
• Press the options button over the game. 
• Go to Properties and select compatibility.
• From there, you should see a drop-down menu with different Proton versions. Select Proton Hotfix or ProtonGE

Some have even found this to fix the online matchmaking crashes that everyone else is experiencing. 

So, if you have a Steam Deck handy, you may want to try your luck playing Tekken 8 there. Otherwise, we recommend playing offline for now.