Starfield: Here’s How to Report Bugs and Issues

Starfield how to report bugs and issues feature image

Starfield is officially out for early access players. However, judging from things, it’s not a smooth launch as many players have flooded forums and social media to report several issues, from crashes and graphical bugs to even issues trying to start the game. Lucky for you, Bethesda has provided a few resources to report bugs and issues in Starfield so that they may get the proper details to find fixes.

How to Report Bugs and Issues in Starfield

Method #1: The first place players will want to report any bugs in Starfield is directly on Starfield’s official Bethesda support site. You’ll need a Bethesda account to use it, but once logged in, you can supply Bethesda with the platform you are on and what kind of issue you are experiencing.

Here’s the link to get started: Starfield Technical Support Bug and Issue Report Form

Method #2: The official Bethesda Game Studios Discord channel has now opened a channel exclusively for bug reports. This Discord is run by Bethesda themselves, and in the bug report channel users will find different threads, each categorized by a specific bug type.

Starfield Here's How to Report Bugs and Issues

Join their Discord channel here: Bethesda Game Studios 

Additionally, you can comment below, and we’ll compile a list of bugs to send to the team and keep a log of them in our list of known issues (crash-specific ones here) for Starfield.

Hopefully, this has helped you find the correct place to report all these issues. We know Reddit tends to be the go-to, but given how large of a launch Starfield is, many of those threads are getting buried. At least this way, you can get the information directly to Bethesda.

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Stuart Rumbel
Stuart Rumbel
7 months ago

Crashing to desktop at the end of the opening sequence in the mine. Touch the artifact, see the vision, CTD. PC, Steam, Premium edition. AMD cpu and graphics card, weLl within specs, installed on SSD.

Lee
Lee
7 months ago

My platform is Series X. Just been writing down some minor bugs I’ve come across since launch. Haven’t had any hardware or software crashes so far.
Will continue extending my list until patches become available to help developers in licking down known bugs.

1. Audio glitch with companion where it sounds like they are inside a helmet during dialogue sequences when they don’t have space gear on. Problem is locked with companion and won’t go away.
2. Companion characters constantly unequipping required gear when on planets that have toxic environments or unbreathable air.
3. Robot companion and sometimes others will constantly get right in front of you when you are actively engaging enemies, causing them to take line of fire damage from both you and enemies.
4. Loss of my characters head while waiting in a toxic rainstorm and it remained that way until reloading save.
5. Fidelity lost since launch, game looks washed out/foggy. Seemingly HDR is not working properly? Very little contrast between lights and darks on screen. Hopefully they will add HDR sliders in the options to fix the issues with Peak Brightness/nits, paper white, curve, etc?

ben
ben
7 months ago

in the mission ‘the old neighborhood’ upon entering the ship, all the enemies are naked and dead, not allowing you to access the cockpit to save maora ( and continue the mission)

roybgive
roybgive
7 months ago

a

Last edited 7 months ago by roybgive
iMed M8
iMed M8
7 months ago

Breaking the bank for the crimson fleet mission has a bug where if you kill anyone the doors lock and even when you reload the game the doors are still locked even after getting the key time and time again been back here 10 times after other missions still not working

Last edited 7 months ago by iMed M8
David
David
7 months ago

[bug report] Crimson Fleet Legacy’s End is bugged, can’t be completed.

Xbox Series X

Secure Defense Battery Beta won’t show complete even with all enemy ships destroyed. Never triggers end of objective. Leaving and returning does not fix. Reloading earlier saves does not work. Objective marker disappears when closing distance on objective. See video.

https://www.xbox.com/play/media/8MQC9WYW74

Pete
Pete
Reply to  David
7 months ago

This is literally me right now and I’m so mad

so I found the ship that’s causing the problem one of them won’t blow up and has no hit box for damage.

David
David
7 months ago

[Bug report] companion Vasco bugged on stairs.

Xbox series X

Vasco bugged on stairway, no longer on ship several hours reloads and restarts later. See video.

https://www.xbox.com/play/media/GFJJRTNFNT

David
David
7 months ago

[Bug Report] Sarah falls from sky after being assigned a role on Frontier.

A Bethesda Classic bug if you will. See video.

Xbox Series X

https://www.xbox.com/play/media/KPJ5SP3UMV

David
David
7 months ago

[Bug Report] Pause screen freezes during walk to ship in New Atlantis.

Xbox Series X

See video.

https://www.xbox.com/play/media/S7YGNV3UQ5

Dan
Dan
7 months ago

Getting a “failed to create save file”
and a bunch of my most recent saves got deleted so I have to start back near the beginning. SUCKS

Kurt
Kurt
Reply to  Dan
7 months ago

Had this exact same issue, game had been working perfectly fine, with zero issues, and then a couple hours into gameplay yesterday started getting “Failed to create Save Game” message everytime it would try to autosave. After looking, all the save files from my 2+ hours of playing yesterday had disappeared, and the only ones still there were the very first save after character creation, and one from when I finished playing the night before. Went to load up the game today, and that second save file has now gone missing too, and my only save file to load is with me at Level 1 directly after character creation.

Vic
Vic
7 months ago

Xbox series x.

Having issues with contraband on ship. I can’t get through any scanners. Have shielded cargo and scanner jammer. 0% eveytime. I have checked everyone and everything. Really bad bug as it’s part of a pirate mission.

Anna
Anna
7 months ago

At Demios staryard, the docking door would not offer open so I could get back on ship. Waited, reloaded, nothing worked. Got out, quit, and cleared cache. Was able to open the docking door. Xbox X version.

VooDooC
VooDooC
7 months ago

When boarding the Dumas with Sam for his companion quest he gets angry when you kill the hostiles in the ship.

roybgive
roybgive
7 months ago

I’m not sure what exactly causes these, although having a companion currently active seems to be a common theme:

-Sometimes while in combat, weapon swapping will be extremely ‘stuttery’, lacking any resemblance of a smooth transition. It becomes a very badly choreographed slideshow tbh.

-Sometimes while in combat, you will reload the incorrect number of bullets. You may reload anywhere from 0 to 50% of your full magazine with that animation, and there does not seem to be a common root for how much you reload; I’ve reloaded 0, 12, 5, 20, and 22 rounds all in one fight, with a weapon that has a 25 round magazine. This error has occurred with so far 3 weapons: the Grendel, the AA-99, and the particle beam shotgun (idr what the name of that one is atm, but it has 8 rounds and uses heavy fuse as ammo).

I have seen this issue occur on difficulties from ‘normal’, ‘hard’, and ‘very hard’.

I’m also not sure what causes this, but the particle pistol glitches when used by companions, setting off an unending sound loop of what sounds like a regular machine gun firing, but it’s firing explosions for some reason? This one was so odd I didn’t even get mad about it.

Terry
7 months ago

App not released message!!!

Devon James Erwin
Devon James Erwin
7 months ago

Scanning for distortions.

quest Into the Unknown.

xbox series S

im unable to locate Temple eta due to my scanner not showing any distortions. I have trouble shot every possible way that I have seen online. Cannot progress further into story.

Traphik
Traphik
7 months ago

Game is bugged. Keeps telling me I’m trespassing after the ryujin mission. Not to mention I can’t talk to the npc alex shadid to finish a quest.

Ichy
Ichy
7 months ago

Quest breaking bug in Delivering Devils (PC). Killing the spacer leader in the mine doesn’t move the quest marker from his body and quest can’t be progressed. The next step in the quest can’t be made even if you look up what to do (machine does not operate)

Edd
Edd
7 months ago

Quest – Sabotage
Platform – Xbox Series X

Can’t give the evidence to David Barron as he’s not in the SSNN Field Office (map marker has him off map somewhere inaccessible. Going back to an earlier save before i leave Infinity HQ doesn’t work either.

Steph
Steph
7 months ago

During the quest “Matters of the Hart” I’m forced to attack the Dumas ship because they won’t answer my hail. When I destroy the ship I can’t collect the cache and I’m stuck in a loop.

Julian
Julian
7 months ago

I am only just in new atlantis and i keep running into 2 issues, 1) theres massive lag, like between keyboard press and input being processed, or between a graphic playing and then the audio 10 seconds later – or -2) i start moving in a given direction, and i cannot stop moving even when i disengage from the WASD keys. My game is installed on an SSD but i dont have a discrete graphics card. This makes it literally impossible to do anything in the game.

Russ Y
Russ Y
7 months ago

Since I purchase Starfield, I am unable to play for more than a few moments before it crashes. The game tells me my drivers are out of date, which is not true, I have the latest version Radeon RX480 version 31.0.14037.17019

I have set the graphics to the low settings, but it is still completely unstable. When are new patches coming that fix this? I have never had a problem with other Bethesda games! Please help.

Ben
Ben
7 months ago

‘Groundpounder’ quest bugged. After leaving the Altair solar system to upgrade my ship, I defeated space raiders in orbit on one planet.
But the raiders on Altair V orbit had vanished and mission node/link to the quest point would not show. Tried landing and then taking off into orbit again.

Had to reload entire mission from previous save and not leave the system or deviate the quest. Lowered the difficulty to defeat them all without leaving.

Other players reported similar issues and other bugs on reddit on the same quest.

Aji
Aji
7 months ago

Hostile Intelligence: common bug I’m seeing online, however it’s now taken itself to an entirely new level. Before, Hadrian was idle in the steam tunnel room just before the terrormorph fight. I didn’t want to resort to console commands or getting the mod that re-enables achievements as I’m playing the windows version, so I decided to progress the game and wait for an update. After completing the temple in “into the unknown” Hadrian was waiting for me outside with Sarah. She is now stuck on that planet and no longer in the steam tunnels, effectively leaving me no choice but to use commands.

Jeff
Jeff
7 months ago

Bug report

“On the run” mission for the Rangers mei Devine is meant to Intro me for the the run but just stands around

Bryan Copeland
Bryan Copeland
7 months ago

Went into an abandoned science outpost and ran into a horde of Crimson Pirates. I set a bunch of frag mines and the mines all went off inside of a living area and the sound distorted as if I am in a reverb chamber with reverb at full capacity. It’s horrible and it will not go away. Tried all kinds of things, including reloading earlier saves, but even prior saves are bugged. It really ruins the story telling and overall feel of the game. Please fix this.

Bob Smoi
Bob Smoi
7 months ago

Intel I7 RTX2080. Game worked for a week now I get stuttering/lag making it unplayable. I tried GPU driver is upto date and I tried other posted suggestions including reinstalling but it is still unplayable.

Will
Will
7 months ago

Bug with the abandoned mine where you can enter where pipes go into the cave. On the way back out you can look up and see a ledge you can hop onto and there is a hole in the roof the appears to lead outside. It isnt outside though and you cant exit that way. Instead you are on the roof of the instance will fall until it teleports you back into the cave.

Not game ending, but definitely would be nice for them to simply make it an exit OR close up the hole.

Sean
Sean
7 months ago

Series X. An unbearable audio glitch occurs when entering the ship menu or builder. It creates loud juddering sounds that don’t go away after exiting. Quitting the game doesn’t work and I’m locked out of going to my Xbox home for some reason… The only way I’ve found to fix it is to restart my console forcibly. The juddering doesn’t start out terrible but quickly gets louder and louder until it drowns out all music and NPC dialogue.

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