Members of EA are calling Battlefield 4 “an amazing game with massive innovation”, despite not-so-positive reactions coming from the game’s hardcore and more vocal audiences.
In a recent financial earnings call involving head figures of the publishing company, Executive VP of EA Games Label Patrick Söderlund along with CEO and director Andrew Wilson answered a few of the tougher question regarding Battlefield 4’s troubled launch.
Walking listeners through the events surrounding the game’s launch, Söderlund explained that “it was a very complex game, launching on 2 entirely new console platforms, as well as current-gen and PC. We were pushing innovation heavily and we’re delivering 60 frames per second gameplay for 64 players plus the ability to connect via mobile tablet as a commander into the product, coupled those with some very innovative features in the gameplay side.
“Based on our prelaunch testing, our beta performance, we were confident the game was ready when it was launched. Shortly after launch, however, we began hearing about problems from our player community, and the development team quickly began to address the situation. So what have we done since we encountered the problems is we were fortunate to have an architecture in place that allows us to adjust and update the game rapidly, and that’s actually what we’ve done. We released multiple software updates across all platforms to resolve the primary issues and game stability has significantly increased.
“The challenge that we’ve faced with Battlefield 4 were different from anything that we’ve seen before with other games. There were different issues that only manifest its scale in the post-launch live environment. We’re taking multiple steps to evaluate what occurred and incorporate those learnings into our development process for future products, so we don’t experience the same problems again. I would close on the fact that Battlefield 4 remains an amazing game with massive innovation, and we’re confident that gamers will be logging on to play for a long time to come.”
Wilson added that “The Battlefield team acted swiftly to address the issues through game updates, and they continue to make refinements as part of our live service to ensure a great game experience for all Battlefield 4 players. Battlefield 4 is an amazing game in size, scope and gameplay, and we’re confident that gamers will be playing for a long time to come.”
Earlier, DICE announced this coming February as a Player Appreciation Month as a way to show appreciation towards dedicated fans while also outlining a few incoming stability and performance improvements.
Via, Seeking Alpha.