Helldivers 2: Arrowhead Explains Server and Rewards Issues, Three “Rapid Fixes” Deployed

Helldivers 2 Duplicates

Following yesterday’s server maintenance for Helldivers 2, Arrowhead Game Studios announced that they deployed three “rapid fixes” during the downtime, and explained what’s happening to the server and rewards, and why they’re not fully resolved.

What Where the Fixes Deployed During Server Maintenance Conducted on Feb. 11?

Per Arrowhead CEO Johan Pilestedt, the three rapid fixes were:

  • Aimed at improving the situation with rewards not often being handed out properly
  • Log-in issues
  • Server capacity

Explaining it in technical terms, Pilestedt states their services and partner services have a rate limier that denies connections beyond a volume per minute which is to prevent the entire system from failing. The rate has been increased from 10,000/min to 20,000/min and the total capacity of concurrent players was increased from 250,000 total to 360,000 total. However, this was still not enough as the player count jumped to 360,000 in just after 5 1⁄2 minutes.

Did the Login Issues for Helldivers 2 Got Resolved After the Feb. 11 Maintenance?

Unfortunately, that’s a no. Per Pilestedt, the login issues are still there. If players are seeing the “Failed to connect to server” issue, it means that the maximum number of login requests for that particular minute has been exceeded and/or the servers are full and will require someone to log out before allowing new players in. The increased server capacity should require less retries to get in.

How Come the Helldivers 2 Rewards Issue Still Aren’t Fixed?

As for the rewards issue, Arrowhead states the fix was mitigated but not resolved. Without additional server maintenance, this will not work as intended. For players who are encountering the issue, Arrowhead suggests rebooting teh game to increase the chances of it being reset. This issue is caused by high traffic on the servers leading to rewards not being tracked correctly by the game’s servers.

Pilestedt has apologized for the issues and knows that it is frustrating players, and says they are doing their best to make it right. The studio boss ends the note stating that they will be back again to tackle the issues in a “few hours” after the des have gotten some sleep.

Let’s hope these issues are resolved soon. In other Helldivers 2 news, Arrowhead announced that the game has now crossed over a million sold already and is blowing past sales estimates.

Source: Helldivers Discord

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