The First Descendant Down With Server Issues This July 3, Nexon Investigating
For those trying to log in to the newly-released looter shooter The First Descendant, you might be running into server issues, and it’s not just you. Players have reported on The First Descendant being down and offline this July 3, and Nexon has acknowledged the connection issues.
The First Descendant Down Server Status This July 3:
Update 3: According to Nexon, Maintenace is now complete and will be giving out compensation as an apology.
■ Recipients and How to Claim Reward
– All Descendants who login until 23:59 on 2024.07.08 (Mon) PDT will receive the compensation in their mailbox.
■ Mail Expiration Date
– Compensation Mail will expire at 23:59 on 2024.07.15 (Mon) PDT
※ Please make sure to claim the compensation before the mail expires.
■ Compensation Details
– Gold Gain Boost +30% (Duration 3 days)
– Kyper Shard Gain Boost +30% (Duration 3 days)
– Descendant EXP Gain Boost +30% (Duration 3 days)
– Weapon Mastery EXP Gain Boost +30% (Duration 3 days)
※ Boost items will be active immediately upon claiming them from the mailbox.
Update 2: According to Nexon, maintenance for The First Descendant is being triggered today, with the schedule available below. Note that server outage for the game’s servers have not stabilized yet, and this maintenance continues the downtime.
Maintenance Schedule
– PDT 2024.07.03 (Wed) 14:30 ~ | EDT 5:30 pm | HKT 5:30 am
※ Maintenance finishing time will be updated soon.
※ Game play will be unavailable during the maintenance period.
※ The maintenance schedule and contents are subject to change based on the progress.
■ Maintenance Details
– Improvement of server instability issues
Update: According to Nexon, this outage is due to an MS Network error:
(Update) 07/03(Wed) Notice of Game Connection Issues
# PDT 2024.07.03(Wed) 00:00 – We have found that Connection issue is mainly due to MS Network error and we are waiting for MS to recover. We will make notice once it’s recovered.— The First Descendant (@FirstDescendant) July 3, 2024
Here’s the announcement by Nexon on the matter:
We have noticed that game connections are temporarily unavailable.
■ Details
– Game connection error
We apologize for the inconvenience caused by this error.We are promptly working to identify the cause and resolve it. Once it’s resolved, we will make a prompt notice. pic.twitter.com/Qk98RZUhFB
— The First Descendant (@FirstDescendant) July 3, 2024
No word yet on how long this will take, though we’re hoping the servers will be back up soon. Outside the server problems that surfaced today, Nexon has also listed the known issues with the game, which we’ve included below:
[July 3rd (Wed) ]
■ (Additional) Issue with the Partial Distribution of Beta Test Rewards
– It has been identified that some rewards for participating in the 2022 Steam Beta Test and the 2023 Cross-Play Open Beta Test have not been distributed.
– We are currently verifying the information regarding the undelivered rewards and will redistribute them as soon as possible.
[July 2nd(Tue) ]
■ (Additional) Frame drop issues for pre-download
– We have received reports from some Descendants who pre-downloaded the game are experiencing frame drops.
– We are currently investigating this issue. In the meantime, if you encounter this problem, please delete and reinstall the game as a temporary solution.
■ (Additional) Issue where players are immediately moved after starting mission in Special Operations
– Found issue where players are immediately moved to Albion after starting the mission when entering special operations. Partial fixes have been implemented, and a complete fix is currently in progress.
■ (Additional) Issue of Players being occasionally placed into servers without other players during field transfers
– Found when transferring fields solo, players are occasionally placed on a server with no other players existing.
– Void Intercept battle, Infiltration Operations, and Special Operations matching works fine, also transferring fields as a party, all party members are placed on the same server as normal.
■ Temporary solutions for client termination issues with certain antivirus Programs
– We have requested for exceptions for The First Descendant to antivirus programs, but some have not been implemented. Below are temporary solutions for this problem.
(1) ‘Bitdefender’ Temporary Solution [FAQ]
– Go to System Protection > Advanced Threat Detection (ATD) > Manage Exclusions menu, select the file or folder for The First Descendant, and save.
(2) ‘McAfee Agent’ Temporary Solution [FAQ]
– Go to McAfee Security > Navigation > Quarantined and Trusted Items, select TheFirstDescendant.exe from the quarantined programs list, and restore it.
■ Solutions for ‘Easy Anti-Cheat’ not functioning correctly
– If Easy Anti-Cheat malfunctions, refer to the FAQ for solutions. If the issue persists, please contact customer support with relevant screenshots.
– Customer Support Access: Official Website > Customer Support > FAQ > Contact Us
■ Delay when purchasing items through baskets on PlayStation Store.
– When purchasing multiple items through the basket from the PlayStation Store, there may be a delay of the items to be delivered to your inventory.
■ Case for ‘Lethal Infection’ module. After enhancing ‘Lethal Infection’ module to level 5 we found that ‘Skill Power Modifier’ does not fully function.
– An issue where the ‘Skill Power Modifier’ does not increase correctly after enhancing ‘Lethal Infection’ module from level 4 to level 5 has been identified.
■ Unused items appearing in Access Info
– Some consumable items that have not been used are appearing in the information browsing list.
■ Sharen’s ‘Active Camouflage’ skill issue
– When using Sharen’s ‘Active Camouflage’ skill, it untargets the named monsters, switching their condition to non-combat mode, causing their HP to recover rapidly.
■ Ultimate Weapon’s kill not being counted for quests that require ‘Kill with Specific Weapon’.
– Monsters killed using the unique ability of an ultimate weapon are not being counted correctly for quests (e.g., Battle Pass challenges, Awards) that require kills with a specific weapon.
■ Weapon Module Enhancement display issue
– On Weapon Module Enhancing screen, the reduction effect of module capacity, due to socket type assignment is not being displayed correctly. Although the display of each individual module capacity reduction effect is not shown correctly, the summed amount of module capacity is displayed correctly.
■ Incorrect item drops in certain regions during Infiltration Operations
– During Infiltration Operations, destructible objects in regions other than Kingston and the Fortress area are dropping common items from the Kingston region.
■ Incorrect display of Hagios Region Dominique NPC name and description
– The name and description of the Dominique NPC in the Hagios region is mis-displayed.
■ Monster Errors in White-night Gulch
– In the Infiltration Operation ‘Bio-Lab’ in White-night Gulch, monsters sometimes get stuck in the terrain.
– In the hatchery within the White-night Gulch region, monsters occasionally do not appear when progressing with void shard activities
—
We also posted our review of the game, which you can read about here.
Stay connected to MP1st and the latest news by following us on Bluesky, X, Facebook, TikTok, YouTube, and Google News.
