Madden 23 Franchise Saves Corrupted Following Connection Issues, Only 40% of Leagues Recoverable

Madden 24 Update 1.07

Following the recent issues surrounding Madden 23’s Franchise mode, EA has provided an update on the whole thing, but it’s not pretty. For whatever reason, anybody who logged in from December 28 at 2:45 PM to December 29 at 12:45 AM (EST) had their save files corrupted.

If you didn’t log in during this timeframe, fortunately, you’re in the clear, as your save files weren’t affected. Here’s the full message from the Madden team as posted on the EA Answers website:

Hello Madden Franchise Community,

We wanted to provide you with an update and next steps around your Online Franchise, CFM Leagues and FOTF saves from 12/28.

From the Developers: On Wednesday 12/28 around 2:45 pm EST, Players trying to access the Franchise server were given an error that leagues were unavailable. The issue persisted until 12:45 am EST on Thursday 12/29. Unfortunately, if you logged into Franchise leagues during this time, your data was affected due to a data storage issue that resulted in Franchise files being corrupted.

Note: Players and leagues who did not log in during that window, your leagues were not impacted and are currently safe to log into and play.

First off, we are sorry that this happened. We know how important your franchises are to you and we are actively working on a fix to restore some files via a backup as soon as possible. However, not all affected leagues can be restored. The team is currently projecting around 40% of leagues to be recovered. We will communicate an updated timeline next week around the potential restoration of save files from a backup.

If you logged in during the above window, we encourage you to start a new franchise as the mode is up and running. Stay tuned to @MaddenNFLDirect for updates around Franchise restoration.

You can find the actual post on the EA website here.

Even if EA is able to recover around 40% of league saves, that leaves the remaining 60% gone forever. It’s a disappointing announcement all around, with many players having sunk in tons of hours in Franchise mode. 

EA will be providing more updates regarding the Franchise restoration process, but as there’s still no guarantee that your particular save file is recoverable, you may want to start a new franchise from scratch.

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