Marvel Rivals DirectX 12 Not Supported Error Encountered by PC Players; Here’s a Workaround

by Alex Co December 6, 2024 2:23 am in News

[summaraize]

It looks like NetEase has a bonafide hit with Marvel Rivals, as it already garnered over 400,000 players on Steam alone. However, the launch seems not without issues. Sure, the servers are holding up, but PC players are encountering a different problem: the error message “DirectX 12 not supported on your system.”

Thankfully, NetEase is aware of this issue and has provided a workaround.

Marvel Rivals DirectX 12 Not Supported Error Workaround Outlined by NetEase

To help you resolve this issue, we recommend the following steps:

  1. Update Your Windows OS: Please ensure that your Windows 10 64-bit operating system is updated to version 1909 or later. This update is crucial for supporting DirectX 12.
  1. Update Your Graphics Card Drivers: Make sure that your graphics card drivers are up to date. This can significantly impact your gaming experience and compatibility.
  1. Check Minimum Graphics Card Requirements: Please verify that your graphics card meets the minimum requirements. To successfully run the game, you should have either of these: NVIDIA GTX 1060, AMD RX 580, or Intel Arc A380.

This should fix the issues affecting players, though we suspect more issues will surface in the coming days and weeks. Given how well the studio has bee in communicating, we should know the moment a patch is planned to be released.

In other Marvel Rivals news, you can read up on how the game’s monetization works right here in case you’re getting confused by it.

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Alex Co

Father, gamer, games media vet, writer of words, killer of noobs.