If you haven’t heard yet, Mortal Kombat 11 movie skins are now available for purchase across all platforms with today’s latest patch, and while eager fans may be excited to try out the 1995 film-themed skins, for those on PS5 you may be encountering an issue where the skins aren’t showing up at all. Well, there’s an easy fix to getting that resolved.
If you’re as big of a Mortal Kombat fan as I am, chances are you probably couldn’t resist buying the classic 1995 movie skin pack that came out this morning. Featuring skins based on the 1995 movie, Raiden, Sonya, and Johnny Cage have all received new skins with facial scans taken from the original actors! How badass right? Especially considering this is now on par with the Shang Tsung version in this game, since the original actor also plays him.
While that’s all good, there seems to be an odd bug occurring for the PS5 version (and possibly Xbox Series) where simply downloading the pack won’t give you access to the skins! After spending an hour or so of troubleshooting, we soon found the solution to getting them to show up in the game’s customization menu.
For those who have already downloaded the skin pack, (and instructions to those planning) all you have to do is navigate to the PS5 storage under the settings tab. Once here, you’ll want to click on console storage and then games and apps, where you will then locate Mortal Kombat 11. You should see a selectable tab to the right of it, where it will show you all the additional content installed.
Click it, then you will want to locate the Klassic MK Movie Skin Pack and select it. It should only be 1.38MB. DOUBLE CHECK the full list of add-ons as you may have the Movie Skin Pack listed TWICE!! If that is the case, delete them both as this has been causing issues.
Once deleted, you will then exit back out to the main menu and boot Mortal Kombat 11. When booted, you will be notified of new available content which you can download directly from there.
You should see a notification in the upper right hand side saying the movie skin pack is downloading. This should only take you a few seconds to download and install and without exiting the game, you should now have access to the new DLC!
We aren’t 100% sure why this bug is happening, though we suspect it may be due to the PS5 possibly downloading a PS4 unlock file rather than the PS5 version. Hopefully NetherRealm Studios is working on a fix for those who are unfortunate in not seeing this post. For now, the above workaround should fix this issue, and for those on the Xbox Series S or X who are also running into this, be sure to give this a try and let us know if it fixes it!
Same issue here. Sadly this fix didn’t work for me on ps5
ugh, it took us so long to figure this out, was really hoping it would help others having this issue 🙁 tested it twice before writing it up
Thank you for this. The person above may have made the same mistake I did and had both PS5 and PS4 versions downloaded. You need to delete both versions of the data in order for the install message to show up. I only deleted the one the first time and the message would not appear.
I’m having the same issue on the PS5 unfortunately and this did not help 🙁
Thank you! It worked for me.
Tried this and it didn’t work. Atm in my game the in game store SHOWS the Movie Skin pack and I tried pressing it and it says I already owned it even when I deleted the DLC and pressed it it still says I own it and it still doesn’t show up in the customization screen. This is super weird
double check to see if there is a duplicate in the DLC list. I had that issue and found that it was showing up twice, one below the other about midway through
Heads up yay I finally have it in game and yeah the info above works I did my best to follow the instructions eg. deleting the DLC from storage twice as there’s 2 of them, head in game to see that pop up appears to download the DLC in game and it works. Fantastic but holy crap this was terrible to go through, I don’t know how the heck they done this.
So this bug is horrible. It worked but I only got Johnny Cage and Christopher Lambert skin the 95 actress skin for Sonya Blade didn’t show up called Island Sonya blade. What do I do now.
not helping on my part for the xbox one. tried everything i could think of (and even whats on here) multiple times with no luck