Battlefield 4 – DICE VP & GM Writes Open Letter Regarding ‘New Higher-Performance Servers’

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Battlefield 4 fans have been noticing a significantly improved online experience since yesterday’s EA server maintenance.

Performance issues began shortly after the launch of Battlefield 4’s Naval Strike DLC and appear to have hit PlayStation 4 and Xbox One users the hardest. Many took to the forums and message boards to express their frustration while developer DICE promised fixes.

In a sigh of relief, yesterday’s upgrades appear to have completely and successfully cut out any lag, or “rubber-banding”, affecting 64-player servers. We can surmise from our own testing that things are running a lot smoother.

Today, DICE vice president and general manager Karl-Magnus Troedsson addressed Battlefield fans in an open letter on the Battlelog, where he attributes the recent troubles to a “configuration of certain hardware types dedicated to 64-player matches”.

We’ll let you have a read for yourself:

“Hi everyone,

As you know, we’ve been looking into resolving the “rubber banding” that some players on certain platforms have experienced with Battlefield 4 after the recent release of Naval Strike. We’ve found that the root cause of the issue was a configuration of certain hardware types dedicated to 64-player matches.

We have invested in new hardware to resolve this issue and deployed new higher-performance servers this week. In preparation, we conducted a significant amount of testing before installing the new servers to ensure they would correct the issue. We are already seeing performance improvement with 64-player matches and expect this to continue.

While the process took longer than we would’ve liked, we wanted to be 100% sure it was done right and that the long-term solution was properly in place.

Our objective is to deliver the best player experience possible. We feel this solution helps us deliver that to you. Stay tuned to our official channels for more information.


Karl Magnus Troedsson, DICE VP & GM

We’ve definitely noticed improvements, but what about you?

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